Waders You Can Trust
See what is covered, gather what you need, and start a claim. Most questions about leaks, care and shipping are answered below.
What's covered, and for how long
From the original purchase date.
From the original purchase date.
Terms that apply to every claim
- Proof of purchase showing the place and date of original purchase.
- Coverage applies to the original purchaser only. Transferring ownership voids it.
- Some claims need the product shipped to Banded headquarters in Memphis, TN. You pay outbound shipping.
- Replacement products ship back to you at Banded's expense.
- Photos may be requested.
How to start a wader warranty claim
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Find your proof of purchase
Locate the receipt or order confirmation with the place and date of original purchase.
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Photograph the problem
Take clear photos of the damage or suspected leak. Banded may ask for them, so have them ready.
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Submit your claim
Use the claim link on this page. It opens on bandedgear.myshopify.com, Banded's claim site, which is a different address than banded.com.
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Ship the waders if asked
Some claims require sending the product to Banded headquarters in Memphis, TN. You cover the outbound shipping.
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Receive your replacement
Approved replacements ship back to you at Banded's expense.
Make them last, and know what's normal
After every hunt
- Rinse off mud and debris.
- Hang dry in a temperature-controlled area.
- Use a boot-style hanger so the waders hang by the boots.
Wet inside?Often normal
Breathable waders can collect condensation on the inside. Moisture from you is not automatically a leak.
Not sure which it is? Contact Banded with photos and ask before you file.
Quick answers
How long is my warranty?
RedZone 2.0, RedZone 3.0 and Black Label Elite waders carry a 2-year warranty. ASPIRE Breathable Waders carry a 3-year warranty. Both run from the original purchase date.
Can I use the warranty if I bought the waders as a gift or secondhand?
Coverage applies to the original purchaser only. If ownership is transferred, the warranty becomes void.
What counts as proof of purchase?
A document that shows the place and date of the original purchase.
Do I have to ship my waders in?
Some claims do. If Banded asks, ship them to headquarters in Memphis, TN. You pay outbound shipping. Replacement products ship back to you at Banded's expense.
Will I need photos?
Possibly. Have clear photos of the damage ready when you file.
The inside of my waders is damp. Is that a leak?
Not necessarily. Condensation inside breathable waders is normal. Rinse, hang dry properly, and contact Banded if you still suspect a leak.
Who do I contact with questions?
Call 1-800-333-5119 Monday to Friday, 8 am to 5 pm Central Time, or email info@banded.com.